Hagerstown Residents to Voice Opinions on Antietam Cable and Broadband Services

Hagerstown, MD residents are invited to a public meeting to share their experiences and provide input on current cable television and broadband services provided by Antietam, according to a recent announcement. The City of Hagerstown is hosting a Town Hall on Wednesday, October 22, 2025, from 6:30 p.m. to 8:00 p.m. at City Hall, located at 1 East Franklin Street. This meeting aims to gather feedback to evaluate Antietam’s performance during its existing franchise agreement with the city and to understand the community’s future needs for cable services.

The City encourages participation from all members of the community, including residents, business owners, representatives from non-profit organizations, educators, and civic leaders, regardless of whether they are currently Antietam customers. The feedback gathered will be crucial in helping the City of Hagerstown understand and effectively represent the community’s interests as negotiations for a new franchise agreement with Antietam approach. Attendees will have the opportunity to share their comments and experiences regarding various aspects of Antietam’s service, such as customer service quality, the reliability of technical and signal performance, the company’s responsiveness to consumer complaints, billing practices, and the efficiency of service and repair responses. Additionally, the meeting will solicit input on future cable television needs and interests within Hagerstown. City staff will also be present to provide information about the current and upcoming uses of Hagerstown’s government access channel, Hub City Now Channel 25. For those unable to attend the Town Hall in person, comments can be submitted electronically to CableFranchiseComments@hagerstownmd.org. The Town Hall will also be televised for public viewing.

Article by Mel Anara, based upon information from the City of Hagerstown.

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