Lexmark International has issued a recall for approximately 43,510 specialty printers in the U.S. and an additional 4,000 in Canada due to a potential fire hazard. The affected models, MS725dvn and MX725adve, feature a design flaw where a metal component inside the device can dislodge, creating the risk of overheating or fire.
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The recalled printers, sold between June 2018 and November 2024, are used for printing on materials such as paper, vinyl signs, banners, and plastics. They feature a white front panel with the “Lexmark” name and logo, and model numbers can be found on the top cover or door. These units were available online through Lexmark and distributors like CDW Logistics, Tech Data Product Management Inc., and Insight Direct USA Inc., with prices ranging from $1,000 to $4,200.
Consumers are urged to stop using the printers immediately and contact Lexmark to receive a free repair kit. The kit contains a part that snaps into place behind the rear access panel, addressing the issue.
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To date, Lexmark has reported two cases of overheating, including one fire incident, although no injuries or property damage have been reported. Customers can reach Lexmark’s support team for further assistance via toll-free phone, email, or the company’s website, where detailed recall information is provided.
These printers were manufactured in China and imported by Lexmark International Inc., based in Lexington, Kentucky.
Article by multiple RFHC contributors.
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