Potomac Edison Offers Maryland Customers Support for Seasonal Energy Bills

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Potomac Edison, an electric company operating under FirstEnergy Corp., is informing its Maryland customers about a range of available programs designed to help manage seasonal increases in electricity costs. As weather patterns shift, leading to higher energy consumption for home heating and cooling, these initiatives aim to alleviate the financial strain on households. The company has emphasized its commitment to assisting customers in finding the necessary resources to make their monthly electric expenses more manageable.

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Several distinct programs are accessible to eligible Maryland residents. The Maryland Energy Assistance Program (MEAP) offers grants to individuals struggling to pay their electric bills or who have faced service disconnection due to outstanding balances. Customers who have previously benefited from MEAP may also qualify for up to $600 in crisis assistance. The Electric Universal Service Program (EUSP) provides financial aid to help cover a portion of electric bills, and a related program, EUSP Arrearage Retirement Assistance, can assist in clearing past-due electric bills, potentially forgiving up to $2,000.

Additionally, the Utility Service Protection Program (USPP) offers protection against utility shut-offs during the colder months, specifically the heating season, for qualifying customers. For those facing immediate financial difficulties, the Community Energy Fund (CEF) provides need-based emergency payments for electric bills. The EmPOWER Low Income Energy Efficiency Program (LIEEP) offers eligible customers a complimentary home energy audit and the installation of energy-saving improvements. For broader assistance, the 2-1-1 Helpline serves as a resource to identify locally available programs that can support with utility bills and other essential needs, operating around the clock throughout the year.

Potomac Edison serves a significant customer base, including approximately 285,000 customers across seven Maryland counties and an additional 155,000 customers in the Eastern Panhandle of West Virginia. The company encourages individuals who require either short-term aid or ongoing support to contact them promptly to explore their options. Further details regarding these assistance and payment programs can be found on the FirstEnergy website.

Article by Mel Anara, based upon information from FirstEnergy Corp.

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