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More than 1.1 million Anker PowerCore 10000 portable power banks have been recalled in the United States due to a risk of overheating that may lead to fires or burns. The recall applies specifically to model A1263, sold online between June 2016 and December 2022. Consumers are urged to stop using the affected devices immediately and follow the company’s replacement instructions to prevent potential injuries or property damage.

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According to Anker Innovations, 19 incidents have been reported involving the recalled power banks, including two minor burn injuries and 11 cases of property damage estimated at over $60,000. The overheating hazard is linked to the lithium-ion battery inside the unit, which can pose a serious safety threat if not properly handled or disposed of.

The recalled power banks were sold through several major online retailers, including Amazon, Anker’s own website, Newegg, and eBay. Consumers can identify affected products by checking for the model number A1263 engraved on the device and verifying the serial number through Anker’s recall portal. Only units with qualifying serial numbers are covered under the recall.

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To receive a replacement, consumers must submit a photo of the power bank clearly showing the model and serial number, along with their name, the date of the photo, and the word “recalled” written on the product in permanent marker. While a receipt is not mandatory, confirmation of proper disposal according to hazardous waste guidelines is required. Improper disposal, such as throwing the battery in the trash or using standard recycling bins, is discouraged due to the risk of fire.

For additional support, customers can contact Anker’s recall hotline or visit the product recall section of the company’s website.

Article by multiple contributors, based upon information from the U.S. Consumer Product Safety Commission and Anker Innovations Limited.


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