Rider Jet Center at Hagerstown Regional Airport has been named the top Fixed Base Operator (FBO) of 2025 by Aerospace and Defense Review, a national publication focused on the aviation and defense industries. The award highlights Rider Jet Center’s exceptional reputation among customers and peers, marking a significant milestone for the aviation service provider. The selection followed a thorough evaluation by a panel including industry executives and editorial staff, who noted the company’s standout customer service and operational standards.
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FBOs serve as critical infrastructure at airports, offering services such as aircraft fueling, hangar storage, and maintenance. According to Aerospace and Defense Review, Rider Jet Center was chosen for its consistent commitment to going “above and beyond” in delivering these services. The award announcement included endorsements from various clients, including individual pilots and even the U.S. Army, citing the company’s professionalism and hospitality.
Owner and CEO Ben Rider credited the company’s team-wide approach to service as a key factor in earning the recognition. With contributions from all departments—restaurant staff, line crew, office personnel, and maintenance technicians—Rider Jet Center maintains a strong culture of customer care, which has helped distinguish it from competitors in the aviation sector.
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The magazine article also noted that Rider Jet Center has built its success on the philosophy that aviation services should be as much about hospitality as they are about logistics. The facility is known for its streamlined operations, comprehensive maintenance capabilities, and a welcoming atmosphere for both civilian and military clients. As a member of the Avfuel Network, Rider Jet Center continues to expand its reputation for excellence within the industry.
Article by multiple RFHC contributors, based upon information from a press release issued by Rider Jet Center
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