A wave of fraudulent text messages posing as unpaid toll notifications has been targeting individuals, urging them to pay fake toll debts. These messages often mimic the official branding and communication style of DriveEzMD, Maryland’s toll management service. Authorities warn against engaging with these texts or providing personal information, as they are part of an SMS phishing, or “smishing,” scam.
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DriveEzMD emphasizes that it does not request payments via text messages. The only legitimate ways to manage toll accounts or make payments are through the official DriveEzMD website, mobile app, customer service centers, or by following instructions on mailed citations or notices of tolls due. Customers with concerns should directly contact DriveEzMD at 1-888-321-6824 or visit their official website at www.driveezmd.com.
Recipients of these fraudulent messages are advised to file a complaint with the Internet Crime Complaint Center (IC3) at www.ic3.gov. Details such as the originating phone number and any links in the text should be included in the report. Additionally, individuals are encouraged to verify their accounts through the official DriveEzMD channels and delete the suspicious messages immediately.
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If a link was clicked or personal information was shared, it is crucial to take immediate action to secure personal data and financial accounts. This includes monitoring for unauthorized transactions, disputing any unfamiliar charges, and strengthening account security. Further guidance on dealing with smishing attacks can be found on the IC3 website.
Article by multiple RFHC contributors.
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