After over 160 Injuries, Millions of BISSELL Steam Cleaners Recalled Over Burn Hazard

Per a press release from the U.S. Consumer Product Safety Commission (CPSC), BISSELL is recalling approximately 1.7 million Steam Shot OmniReach and Steam Shot Omni handheld steam cleaners with attachments due to a significant burn hazard. The recalled units were sold nationwide and online between October 2024 and March 2026. Consumers are urged to cease using the affected steam cleaner attachments immediately and to contact BISSELL for free replacement parts.

The recall specifically impacts BISSELL Steam Shot OmniReach and Omni steam cleaners with model numbers 4155, 4155L, 4155W, 4155G, 4155D, 4155J, 4155Y, 4155P, 4171, 4171L, 4171W, and 4171F. These model numbers can be found on the rating label located on the bottom of the unit. The steam cleaners, which were available in green, gray, white, blue, and dark blue, were sold with various attachments, including a grout brush, detail brushes, and a scraping tool, and may have included an extension hose, fabric steamer, and steam squeegee, all in gray.

The hazard arises because the steam cleaner attachments can unexpectedly detach during operation, releasing hot water or steam that can cause serious burns to users. BISSELL has received a substantial number of reports detailing this issue, with 206 incidents reported. These reports include 161 instances of burn injuries, with one reported second-degree burn. Consumers can identify the affected products by their model numbers, which are printed on a label on the bottom of the unit.

To receive free replacement attachments, consumers should visit http://www.steamshot2026.com to register for the recall. The website provides instructions on how to participate, which includes uploading a photograph confirming that the original attachment accessories have been disposed of properly. Consumers can also contact BISSELL directly by calling 855-417-7001, Monday through Saturday, from 9 a.m. to 7 p.m. ET, or by emailing RecallNA@bissell.com. Further information is also available on http://www.BISSELL.com by navigating to the “Product Recalls” section.

These recalled steam cleaners were sold at major retailers such as Target and Walmart, as well as other department and home goods stores nationwide. Online purchases were made through BISSELL.com, Amazon.com, HSN.com, and other e-commerce platforms. The products retailed for between $9 and $55. BISSELL Homecare Inc., based in Grand Rapids, Michigan, is listed as the importer of the affected products, which were manufactured in China. This recall, identified by recall number 26-385, also includes approximately 96,000 units sold in Canada.

Article by Mel Anara, based upon information from the U.S. Consumer Product Safety Commission

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