iWALK Wireless Power Banks Recalled After Multiple Burn Injuries Due to Fire

Thousands of iWALK Magnetic Wireless Power Banks have been recalled following reports of their lithium-ion batteries overheating and catching fire, posing serious risks to consumers. The U.S. Consumer Product Safety Commission (CPSC) announced the recall, which affects about 27,500 units manufactured by U2O Global Co. Ltd. The recall was issued after 15 incidents were reported, resulting in 10 injuries due to burns.

The recalled devices include models MXB008, DBL6000M, and DBL6000P, all of which feature a circular LED display and are compatible with various devices. Models DBL6000M and DBL6000P also include a circular phone holder ring. The affected units were sold online through iWalkMall.com, Amazon.com, and other e-commerce platforms between July 2021 and March 2024, with prices ranging from $20 to $57. The power banks were produced in China and bear the brand name “iWALK” on the front, with the model and serial numbers printed on the back.

Consumers are advised to stop using the recalled products immediately and contact U2O Global for a refund. To initiate the refund process, customers must email a photograph of the power bank displaying the model and serial numbers, along with the word “Recalled” written on the device in permanent marker, to the company’s service email. Proper disposal of these batteries is crucial, as they cannot be discarded with regular trash or recycling due to fire hazards. Municipal hazardous waste facilities are the recommended disposal sites.

The CPSC emphasized that the recalled lithium-ion batteries must be handled with care and directed consumers to confirm with local hazardous waste collection centers before disposal. For further assistance, customers can reach U2O Global via their toll-free number or the recall page on the company’s website. The recall has been assigned number 25-304 by the commission.

Article by multiple RFHC contributors, based upon information from the U.S. Consumer Product Safety Commission (CPSC) press release.

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