BenQ Portable Projectors Recalled Due to Fire and Burn Risk

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Approximately 1,249 BenQ GV31 portable projectors are being recalled due to a potential fire and burn hazard, according to an announcement from the U.S. Consumer Product Safety Commission. The recalled units, sold between July 2023 and May 2026, may experience overheating of their lithium-ion battery, posing a significant risk to consumers.

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The BenQ GV31 portable projectors are white and circular, measuring approximately 5.2 inches by 8 inches by 7.5 inches and weighing about 3.7 pounds. They are powered by a rechargeable lithium-ion battery and feature a gray base, a built-in speaker, a carrying strap, a lens, and control buttons. The brand name and model number are located on a label on the underside of the projector’s base. The projectors were sold online through retailers including the BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express, and Amazon.com, with prices ranging from $500 to $600.

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BenQ America Corp. has received three reports of the projectors overheating, with one incident resulting in burns to consumers’ hands. Consumers who own the recalled projectors are urged to immediately stop using them. To receive a free repair or a replacement projector, including shipping, customers should contact BenQ. Registration for the recall is available online at a dedicated webpage, where consumers can also obtain a prepaid shipping label and packaging to return the affected product.

It is crucial that these recalled projectors, specifically their lithium-ion batteries, are not disposed of in regular trash, curbside recycling bins, or general used battery recycling boxes. Due to the heightened fire risk associated with recalled lithium-ion batteries, they require special disposal procedures. Consumers are advised to contact their local municipal household hazardous waste (HHW) collection center to determine if they accept such batteries. If the HHW center cannot accept the recalled item, consumers should seek further guidance from their municipality.

Article by Mel Anara, based upon information from the U.S. Consumer Product Safety Commission.

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