Approximately 81,800 units of the Babysense Max View Baby Monitor have been recalled due to a fire hazard, according to a recent announcement from the U.S. Consumer Product Safety Commission. The issue affects the display or “parent” unit of the monitor, which can overheat and spark while charging. This poses a risk of fire for consumers using the product.
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The recall specifically targets the Babysense Max View Baby Monitor with the model number VBM55. Consumers can identify the affected unit by the “5.5” HD 1080P” text on the upper left of the screen, the “babysense” logo at the bottom, and the model number “VBM55RX” on the product identification label on the back of the display unit. It is important to note that the recall applies only to the display unit and not the camera component that is placed in the baby’s room. The monitors were sold online through retailers such as Amazon.com, Walmart.com, and babylist.com between January 2023 and December 2025, with prices ranging from $90 to $180. Hisense Ltd., based in Israel, manufactured the recalled units, which were produced in China.
Consumers who own the Babysense Max View Baby Monitor are advised to immediately stop using the display unit. To address the hazard, Hisense is offering a free replacement display unit that does not pose a fire risk. To obtain a replacement, consumers should contact Hisense toll-free at (833) 689-2652 between 9 a.m. and 5 p.m. ET, Monday through Friday. Alternatively, individuals can reach out via email at support@recallsecure.com or visit the websites http://www.recallsecure.com or http://www.babysensemonitors.com and navigate to the “Product Recalls” section.
Hisense has reported 11 incidents related to the overheating and sparking of the display unit. Fortunately, no injuries have been reported in connection with these incidents.
The press release also provides important guidance on how to properly dispose of recalled lithium-ion batteries. Consumers are warned not to discard the recalled device in regular trash, curbside recycling bins, or general battery recycling boxes. Recalled lithium-ion batteries require special handling due to their increased fire risk. It is recommended that consumers contact their local municipal household hazardous waste (HHW) collection center to inquire about accepting recalled lithium-ion batteries or devices. Prior to visiting an HHW center, consumers should contact the facility to confirm it accepts these items. If the HHW center does not accept them, consumers should consult their municipality for further instructions.
Article by Mel Anara, based upon information from the U.S. Consumer Product Safety Commission
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