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Henkel Capital S.A. de C.V. has announced a voluntary recall of 1,068 units of its Tec Italy Shampoo Totale after microbiological testing detected contamination with Klebsiella oxytoca, a bacterium that can cause infections in the eyes, nose, and skin. The affected shampoo, distributed in the United States primarily through distributors in New York and California, may also have reached other states and was sold at the retail level. Consumers with compromised immune systems are particularly vulnerable to potential adverse reactions.

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The recalled product is packaged in a 33.81 fl. oz. (1 L) green plastic bottle, marked with Lot # 1G27542266 on the side of the bottle, and has a UPC code of 7501438375850. To date, no injuries or illnesses have been reported in connection with the product. However, consumers who experience any symptoms are advised to seek medical attention. Those who have purchased the affected shampoo should stop using it immediately and return it to the original place of purchase for a full refund.

Henkel initiated the recall after identifying the bacterial contamination through routine microbiological analysis. The company is conducting this recall in cooperation with the U.S. Food and Drug Administration (FDA), which posted the announcement as part of its public service efforts. Henkel has assured customers that minimizing inconvenience and ensuring customer satisfaction are top priorities.

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Henkel Capital S.A. de C.V., a subsidiary of Henkel, operates with a broad portfolio of brands across North America, including Schwarzkopf® hair care, Dial® soaps, and Persil® laundry detergents. The company reported North American sales of approximately 6.5 billion USD in 2024, accounting for 28% of its global sales. Henkel employs about 8,000 people across the U.S., Canada, and Puerto Rico. Consumers with questions related to the recall can contact Tec Italy’s customer service at sacli@henkel.com for assistance.

Article by multiple RFHC contributors, based upon information from Henkel Capital S.A. de C.V.


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