Chrysler (FCA US, LLC) is initiating a voluntary safety recall affecting approximately 24,238 model year 2023-2025 Jeep Wrangler 4xe Plug-In Hybrid Electric Vehicles (PHEVs). According to the company’s filing with the National Highway Traffic Safety Administration (NHTSA), a software issue could lead to an unexpected loss of motive power while driving, increasing the risk of a crash. The recall impacts vehicles manufactured between February 21, 2023, and June 5, 2025.
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The defect stems from a potential communication breakdown between the vehicle’s Telematics Box Module (TBM) and the Hybrid Control Processor (HCP). This incomplete communication may cause the HCP to reset. While the exact failure mode was under investigation by FCA US starting October 14, 2025, NHTSA had already received over 200 Vehicle Owner Questionnaires (VOQs) related to the issue, with similar complaints also noted in online forums. Transport Canada also reported receiving seven public complaints.
As of October 15, 2025, FCA US was aware of 111 customer assistance records, 69 field reports, and 55 other service records potentially related to this concern, with dates of receipt ranging from October 10 to October 14, 2025. However, the company stated it was not aware of any accidents or injuries potentially linked to this issue at that time. The company determined that a safety defect existed on October 16, 2025.
The safety risk identified is that a reset of the HCP while the vehicle is in operation could result in a sudden loss of motive power. This unexpected loss of power could lead to a vehicle crash without any prior warning to the driver, as there are no other identified warning indications associated with this defect. The involved components include TBM Software with part numbers 68673681AB, 68673682AB, and 68673683AD, manufactured by FCA US.
FCA US plans to notify dealers about the recall on or about October 23, 2025. Owners of the affected vehicles will begin receiving notification letters on or about November 25, 2025, with a phased recall rollout. The VINs of affected vehicles will be searchable on the NHTSA website starting October 23, 2025. While a final remedy is still under development, an interim corrective action has been implemented through an update to the backend policy to help avoid loss of motive power. Information on how the final remedy will differ from the recalled component is pending. FCA US will utilize its general reimbursement plan on file for this recall. Owners are advised not to drive the vehicle and to park it outside.
Article by Mel Anara, based upon information from Chrysler (FCA US, LLC)
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